• Mail Platform Migration
  • Challenges
  • Why Jatheon
  • FAQ's
  • How It Works

Mail Platform Migration Challenges

Concern of end-users being able to retrieve e-mail during the platform migration process.

The Jatheon appliance captures e-mail in real time and provides a centralized location for e-mail that is always current, regardless of the current inbound e-mail routing. During the migration phase all user accounts and e-mail must be replicated to the new platform. Jatheon can aid in simplifying this process greatly by providing full access to all e-mail in a platform agnostic solution that increases data availability and minimizes Helpdesk calls during the migration process.

Concern with moving from one e-mail platform to another? i.e. Novell GroupWise to Exchange 2007.

Usually the hardest task in a e-mail platform migration is the conversion of e-mail. Typically the migration of end-user’s e-mail is processed in batches. This can cause logistics issues with the e-mail routing path because you have user’s e-mails on multiple platforms. Deploying a Jatheon appliance prior to an e-mail platform migration provides redundancy and additional tools to make this a painless task. End-users will always be able to search and retrieve their e-mail from one single source while the migration process is occurring.

Concern of user acceptance of the new mail platform.

By providing end-users access to their archive via the Jatheon solution, users always have a consistent way to find their e-mail in the archive regardless of the current e-mail platform. This consistency can aid in the user acceptance of a platform change. The Jatheon Client Plug-in (an appliance based plug-in that displays in any e-mail client as a URL) also reduces the frustration of users unable to find legacy e-mail in a new environment and increases overall user acceptance of the e-mail migration process