Email Management

The worldwide explosion in email and instant messaging (IM) usage
According to independent market research firm The Radicati Group, the average corporate email user sends and receives a total of 133 messages per day, one-quarter of which are sent with attachments. And despite concerns over its management and use, enterprise IM adoption is also heating up, driven by its immediacy of use and the benefits of group collaboration. As demand grows, email management will be mission critical to any business operation.

The increasing storage requirements of corporate email users
As more graphics-rich forms and documents are sent as email attachments, average email message sizes are rapidly rising. The average corporate email user sends and receives roughly 16.4 MB of data per day, and that figure is expected to exceed 21.4 MB by 2010. Email management becomes increasingly important in managing vast amounts of data.

Regulatory compliance requirements
An increasingly litigious environment surrounding the use and storage of email and other messaging data has affected companies in virtually all industries. “Failures in finding, saving and sharing emails are bedeviling large and small litigants, undermining their credibility with judges and affecting the outcome of high-stakes trials,” writes Don Clark in The Wall Street Journal. “New federal rules have reinforced companies’ obligations to produce electronic evidence, which has exploded in volume as emails replace phone calls and other business communications.” Regulatory compliance further drives the need for efficient email management.